Listening Breakdown In Business Meeting

What Happens When Listening Breaks Down In An Important Business Meeting?

Listening is a very important and vital factor in the cycle of communication in order to give the right feedback. This enhances the successful completion of communication cycle. Leading for decision in the right direction and taking proper actions towards organizations goals.
Example of listening breakdown mentioned in James s O Rourke text book is one of the most appropriate examples.” Poor listening can cause disaster, as it did in the 1977 runway collision at Tenerife airport in Canary Island, when misunderstood instructions caused 583 deaths”.

As we all know business meetings plays an aggressive role for companies’ growth.
This is the place where all the important decision is made regarding present and future growth of the company. Listening breakdown during these important meetings can lead to various problems some of them are mentioned as follows.

1) Gives A Feeling Of Non Acceptance To The Speaker: In brief if the communication from the speaker is not welcome by the receiver, he has feeling of non-acceptance which will avoid him to communicate his ideas and goals.
2) It Demotes Problem Solving Abilities: When the management has listening breakdown they cannot give proper solutions to the problems arising during the operation neither guide them to come up with any solutions.
3) Listening Breakdown Reduces The Receptiveness To The Thoughts And Ideas Of Others: Best ideas don’t always come from you it can be from anybody seating in the business meeting but if the speaker has no receptiveness towards thoughts and ideas of others it limits the probability of getting successful resolution.
4) It Decreases The Self Esteem Of The People: We can explain this by taking sales executives; they hear “NO” so often that they tend to accept failure as inevitable part of the job. It could be really frustrating if there is no manger to listen to them.
5) It Increases Self Consciousness And Self Centeredness: Due to the listening breakdown it shuts up the ideas and opinions from junior subordinates leading to condensed and very few ideas. This reduces the horizon of any company to explore.
6) It Increases Head On Emotional Problems: If you concentrate on your own needs to the exclusion of other peoples need you will see that they return the favor. Simultaneously they will focus on their own interests and not yours. This will lead to an argument with no productive outcome.
7) Yielding To Internal And External Distractions: Due to listening breakdown the meeting will have favored internal and external disturbances.

These are the some of the results for listening breakdowns in business meeting , aftermaths of this could be leading to disaster as the perfect solution or focused direction have not been achieved from the meeting. It’s very critical to practice active listening habits in any organizational meetings.